Privacy Policy

1 Introduction
Ellersly House Hotel takes your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you. We may update this policy from time to time and shall indicate on the web site when changes have been made.

2 The Information we collect
Information is collected from you when you register with us, or when you contribute to or use some of the advanced features on the site. The information we collect is clearly set out on the web page on which we collect it. See for example our e-News registration page and online enquiry form. In addition, we may collect your IP address.

3 Why we collect it
We only collect information about you so that we can contact you with the information requested, make bookings on your behalf, personalise your use of the site, send you the e-Newsletter and improve the site generally. Depending upon your selections for our data protection questions we may arrange for you to be sent information about related products and services from us (see section 4). You may update the information you have given us at any time.

4 Who we disclose it to
4.1 We will only pass on information about you as an individual (as opposed to aggregate information) to third parties to enable us to perform services requested by you or with your prior consent.

4.2 In certain circumstances we may need to disclose information about you if you breach this privacy policy or if you breach the Terms and Conditions. We may also disclose or access your account if required to do so by law or by any Governmental body.

5 Data Protection
Ellersly House Hotel is registered with the Information Commissioner in the UK as a "data controller" in accordance with the provisions of the Data Protection Act 1998. Further details of the registration are available at www.dpr.gov.uk.

6 Security
Keeping information about you secure is very important to us and certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

7 Accessing and updating your personal information
We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish. Instructions about how to do this are available from reception@ellerslyhousehotel.co.uk

8 Cookies

You should be aware that information and data is automatically collected through the use of "cookies."

"Cookies" are small text files a web site can use to recognize repeat users, facilitate the user's ongoing access to and use of the site, and allow a site to track usage behaviour and compile aggregate data that will allow content improvements.

However, cookies are not programmes that come onto your system and damage files. Generally, cookies work by assigning a unique number to you that has no meaning outside the assigning site.

If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you with certain features (eg customized delivery of information) through the Ellersly House Hotel web site.

9 Questions?
If you have any questions or complaints relating to this Privacy Policy or how we use the personal information we have about you, please contact reception@ellerslyhousehotel.co.uk. We will endeavour to respond to you promptly.

Ellersly House Hotel Website Privacy Policy
www.ellerslyhousehotel.co.uk